Our Core Values at the Brill Law Group

This lion is not just a logo. It symbolizes who we are.

 

Here are our core values:

1. Fierce Advocate for Justice. – Lions are fierce and protect their family. Our clients are our family. We do everything we can to protect them and fight for them.
2. Compassionate to our clients, colleagues, and community, Lions have big hearts. We empathize with our clients’ struggles and pain and work hard to lighten their burden.
3. True Professionalism is our standard. Lions are king, the apex predator.We strive to always be exceptional, never average in how we approach our cases and our clients. We aren’t like every other law firm. We don’t treat you as “a file” and mail it in. Our standard is the best in class. What does that mean?
   • We provide great customer service, always put our clients first, communicate regularly, are brutally honest with our clients, and never sugarcoat things.
   • We do great work. When the Brill Law Group’s name is on anything, it is of superior quality, never average.
   • We do the right thing: We hold ourselves to a high standard of ethics and never compromise that standard.
4. Proactive. Lions take action. We are extremely biased towards taking action. This is because we want to move your case forward and not let it sit. You don’t want this process to drag on, and neither do we.
5. Humble. Lions travel in packs (prides). The team comes first. We check our ego at the door. We learn from our mistakes.
6. Innovative. We are innovative and have a growth mindset. Lions are hungry. We are hungry for more knowledge. We are curious. We are forever learners.

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What to Expect from the Attorney-Client Relationship

If you hire us, we will carry out certain duties during the attorney-client relationship. They are:

1. Communication
2. Brutal Honesty
3. Diligence
4. Advocacy and Counseling
5. Confidentiality

1. Communication

It all starts with communication.

If you hire us, you will be getting regular updates from us through text, video, and phone calls. After all, it is OUR JOB to explain the personal injury process to you, it’s not your job to figure it out. Rest assured, we will keep you in the loop every step of the way.

Personal injury claims do not resolve overnight. They take months and sometimes years to conclude. But that doesn’t mean you will just be sitting around wondering what’s going on.

We will contact you every 30 days. Sometimes, important milestones in your case occur, such as the conclusion of your medical treatment, the beginning of the negotiation process, and settlement. You will receive detailed explanations of these case milestones and what to expect.

2. Brutal Honesty

This might seem repetitive of the last section on communication, but it is not. We don’t just communicate and explain – we are brutally honest with our clients when we give advice.

What does that mean? It means that we always give you an accurate, complete, and honest view of your case. We don’t sugarcoat things. If there is a blemish in your case, we are upfront about it. We don’t sweep bad facts under the rug. We address them head-on.

We are brutally honest because this relationship is built on trust. We never want you to think we are sugarcoating or filtering information to build up false hope. There’s no B.S. here. We tell it like it is. Good, bad, or indifferent.

3. Diligence

We are proactive. Cases never just “sit.”

This process can take time and has twists and turns. There are things out of our control. For example, when we request your medical records, the medical facility has 30 days under the law to produce them. If they choose to take the entire 30 days, there’s nothing we can do to speed that up.

However, for things that are within our control, we relentlessly take action to move the case forward. Many firms let cases “sit” for months on end because they are overwhelmed and understaffed, not us.

You can feel confident that we don’t let cases “collect dust” on the shelf. We aggressively move cases toward resolution, and we want to bring you closure as soon as possible.

4. Advocacy and Counseling

Our role is to advocate for you and counsel you. Advocating means fighting and protecting. We fight with all our strength against greedy insurance companies who try to delay, deny, and defend cases. Counseling means giving you the advice you need to make a great decision about your case.

In giving advice, we don’t just look at what the law provides, we listen to your concerns and give you counsel. This means factoring in all kinds of things like your personal, family, and financial circumstances. Sometimes what the law allows for isn’t the best decision for you personally.

For example, there are times when a person might have a viable legal claim against a friend or family member. However, while there is a legal remedy, it might not make sense from a personal and family perspective to bring such a claim.

5. Confidentiality

Every communication between us and our clients is protected by the attorney-client privilege. That means no one outside of the relationship can discover every call, text, and email. Confidentiality ensures that we can be completely 100% honest with each other.

We also safeguard your records and information to the best of our ability. Learn more about our robust cybersecurity policy.

 

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*None of the information contained on this page shall be construed as creating an attorney-client relationship with the user.